Minimum Technology Requirements

Desk full of technology

Reliable, up-to-date technology is an essential component for all distance education courses (online, hybrid, video and web conferencing). In order to maintain quick and efficient online operation, Delaware Tech recommends the minimum technological requirements for your device that are provided below.

You will also find several self-help links below that will inform you about the minimum requirements to access our Learning Management System (LMS). Please note that many times just re-setting your browser will resolve or help resolve the issue you are experiencing with your connection to our LMS.

Important Note:  Delaware Tech does not support personal devices. The links and information on this page are to help you troubleshoot difficulties you may be having with your personal device. All Delaware Tech Online courses require a reliable connection to the Internet. You are responsible for setting up your own connection to the Internet. If your device does not exceed the minimum requirements listed below, our online educational software may run slowly or not at all on your system.


Technology Requirements

Recommended Hardware
PC running Microsoft Windows© Operating System 7 or above
Apple© computer running OS X 10.9 or above
Sound Card with speakers
Headset with Microphone may be required for online courses
Smart Device/Tablet running latest operating system
Dedicated & reliable 512 kbps or faster internet connection

Recommended Software
Microsoft Office 2010 or newer/equivalent
Current & updated antivirus and anti spyware application
Up-to-date versions of Adobe Reader and Flash Player
Up-to-date version of Java
Current browser: Google Chrome, Mozilla Firefox,
Microsoft Edge, Internet Explorer, or Safari


Note:
Please check the browser support links for updated tested devices and operating systems as well as performing a browser requirements check and plug-in check to be sure your device is fully supported.  Pearson MyLab/Mastering and McGraw-Hill Connect Math requirements are available in the Other Self-Help Information area below.

Internet Connection
Cable Broadband or DSL Connection
Min: 1.5 Mbps during regular usage
5 Mbps or higher during any interactive sessions
Note: Wireless connections may create some problems when taking exams

Screen Readers
Windows: Firefox and JAWS®
MAC: Safari and VoiceOver®

Pearson: MyLab / Mastering
System Requirements: Operating systems and browsers
View current requirements

McGraw-Hill: Connect Math
System Requirements: Operating systems and browsers
View current requirements

Pop-Up Spam Blockers
Pop-Up Blockers should be turned off or allowed for the site
How to disable common Pop-Up Blockers

Browser Cookies
Must be set to “Enabled or True” – Or select “Medium Security Level” on the “Privacy” tab of the “Internet Options” panel will provide the necessary settings

 Java PC
Required for certain features of Blackboard
JRE Versions 7 & 8
Verifying Java: Instructions
Installing Java: Instructions
Uninstalling Java: Instructions
Updating Java: Instructions

 Java MAC
Required for certain features of Blackboard
JRE Versions 7 & 8
Verifying Java: Instructions
Installing Java: Instructions
Uninstalling Java: n/a
Updating Java: Instructions