Minimum Technology Requirements

Desk full of technology

Reliable, up-to-date technology is an essential component for all distance education courses (online, hybrid, video and web conferencing). In order to maintain quick and efficient online operation, Delaware Tech recommends the minimum technological requirements for your device that are provided below.

Important Note:  Delaware Tech does not support personal devices. The links and information on this page are to help you troubleshoot difficulties you may be having with your personal device. All Delaware Tech Online courses require a reliable connection to the Internet. You are responsible for setting up your own connection to the Internet. If your device does not meet or exceed the minimum requirements listed below, our online educational software may run slowly or not at all on your system.

  • Verify you meet the minimum computer specifications hardware requirements
  • Verify you have the appropriate Web browsers installed
  • Verify you have the software  and hardware necessary to participate in video and web conferencing courses
  • Verify with you instructor if there are any additional technologies necessary to participate in the course

Technology Requirements

Windows

Minimum Computer Specifications (Hardware)

  • PC running Microsoft Windows© Operating System 8 or above
  • Sound Card with speakers
  • Smart Device/Tablet running latest operating system
  • Fire Tablets are not supported at this time

Web Browser

Google Chrome or Mozilla Firefox (Microsoft Edge and Internet Explorer are not supported web browsers)

Internet (Bandwidth)

  • For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down). 

Required Course Software

  • Microsoft Office 2016 or newer/equivalent (including Office 365)
  • Current & updated antivirus and anti spyware application
  • Up-to-date versions of Adobe Reader and Flash Player
  • Up-to-date version of Java

Additional Hardware

May be required if not built into the device

  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in

Macintosh

Minimum Computer Specifications (Hardware)

  • Apple© computer running MAC OS 10.13 or above
  • Sound Card with speakers

Web Browser

Google Chrome, Mozilla Firefox, or Safari (Internet Explorer through the web is not a supported web browser)

Internet (Bandwidth)

  • For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down). 

Required Course Software

  • Microsoft Office 2016 or newer/equivalent (including Office 365)
  • Current & updated antivirus and anti spyware application
  • Up-to-date versions of Adobe Reader and Flash Player
  • Up-to-date version of Java

Additional Hardware

May be required if not built into the device

  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in

IOS or Android

Minimum Computer Specifications (Hardware)

  • Latest version of IOS/iPadOS
  • Send/ receive video using front/rear camera
  • iPhone 5s or later, iPad Pro, iPad Mini 2, iPad 5th generation or later, iPod touch 6th Generation
  • Android 5.0 or later

Web Browser

  • iOS: Safari5+, Chrome
  • Android: Webkit (default), Chrome

Internet (Bandwidth)

  • For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
  • For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down). 

Required Course Software

  • Office 365

Additional Hardware

May be required if not built into the device

  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam – built-in or USB plug-in

Pearson: MyLab / Mastering
System Requirements: Operating systems and browsers
View current requirements

McGraw-Hill: Connect Math
System Requirements: Operating systems and browsers
View current requirements

Pop-Up Spam Blockers
Pop-Up Blockers should be turned off and allowed for the LMS site
How to disable common Pop-Up Blockers

Browser Cookies
Must be set to “Enabled or True” – Or select “Medium Security Level” on the “Privacy” tab of the “Internet Options” panel will provide the necessary settings