Minimum Technology Requirements
Technology Requirements
Windows
Minimum Computer Specifications (Hardware)
- PC running Microsoft Windows© Operating System 10 or above
- Sound Card with speakers
- Smart Device/Tablet running latest operating system
- Fire Tablets are not supported at this time
Web Browser
Google Chrome or Mozilla Firefox (Microsoft Edge and Internet Explorer are not supported web browsers)
Internet (Bandwidth)
- For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
- For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down).
Required Course Software
- Microsoft Office 2016 or newer/equivalent (including Office 365)
- Current & updated antivirus and anti spyware application
- Up-to-date versions of Adobe Reader and Flash Player
- Up-to-date version of Java
Additional Hardware
May be required if not built into the device
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam – built-in or USB plug-in
Macintosh
Minimum Computer Specifications (Hardware)
- Apple© computer running MAC OS 10.13 or above
- Sound Card with speakers
Web Browser
Google Chrome, Mozilla Firefox, or Safari (Internet Explorer through the web is not a supported web browser)
Internet (Bandwidth)
- For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
- For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down).
Required Course Software
- Microsoft Office 2016 or newer/equivalent (including Office 365)
- Current & updated antivirus and anti spyware application
- Up-to-date versions of Adobe Reader and Flash Player
- Up-to-date version of Java
Additional Hardware
May be required if not built into the device
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam – built-in or USB plug-in
IOS or Android
Minimum Computer Specifications (Hardware)
- Latest version of iOS/iPadOS
- Send/ receive video using front/rear camera
- iPhone SE/6S or later, iPad Pro, iPad Mini 4, iPad Air 2 or later, iPod touch 7th Generation
- Android 5.0 or later
Web Browser
- iOS: Safari5+, Chrome
- Android: Webkit (default), Chrome
Internet (Bandwidth)
- For 1:1 video calling: 600kbps (up/down) for high quality video and 1.2 Mbps (up/down) for HD video
- For group video calling: 600kbps/1.2Mbps (up/down) for high quality video. For gallery view: 1.5Mbps/1.5Mbps (up/down).
Required Course Software
- Office 365
Additional Hardware
May be required if not built into the device
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam – built-in or USB plug-in